Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By accessing our website and gaming services, you consent to the use of cookies in accordance with this policy. We are committed to transparency regarding our data collection practices and your privacy rights under Australian privacy legislation.
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies contain information that is transferred to your device’s hard drive and allow us to recognise your browser and capture certain information about your preferences and usage patterns.
Types of Cookies We Use
Our gaming platform utilises various types of cookies to enhance your experience and ensure proper functionality:
- Essential Cookies: Required for basic website functionality, account access, and security features
- Performance Cookies: Collect information about how visitors use our website to improve performance
- Functional Cookies: Remember your preferences and personalise your gaming experience
- Targeting Cookies: Used to deliver relevant advertisements and track marketing campaign effectiveness
- Analytics Cookies: Help us understand user behaviour and improve our services
Purpose and Legal Basis
We use cookies for legitimate business purposes including website functionality, security, user authentication, fraud prevention, and service improvement. Our legal basis for processing includes your consent, legitimate interests, and compliance with regulatory requirements applicable to online gaming operators in Australia. These purposes align with our obligations under the Interactive Gambling Act and Australian Privacy Principles.
Essential Gaming Cookies
Essential cookies are necessary for the proper operation of our gaming platform and cannot be disabled without affecting core functionality. These include session management cookies that maintain your logged-in status, security cookies that protect against unauthorised access, and functional cookies that remember your gaming preferences such as bet amounts, favourite games, and display settings.
Performance and Analytics
Performance cookies help us understand how players interact with our gaming platform by collecting anonymous information about page views, game popularity, and user journeys. We use this data to identify technical issues, optimise loading times, and enhance overall user experience. Analytics cookies provide insights into player behaviour patterns, enabling us to develop better gaming features and content.
Marketing and Advertising Cookies
Marketing cookies enable us to deliver personalised promotional content and measure advertising effectiveness. These cookies track your browsing history to show relevant bonus offers, game recommendations, and promotional campaigns. We may share this information with trusted advertising partners to display targeted advertisements on third-party websites, always in compliance with Australian advertising standards.
Third-Party Cookies
Our website may contain third-party cookies from service providers, payment processors, affiliate partners, and advertising networks. These organisations may use cookies to provide their services, process transactions, or deliver targeted advertisements. We carefully select third-party providers and require them to comply with applicable privacy laws, though we cannot control their cookie practices directly.
Cookie Duration and Storage
Cookies have different durations depending on their purpose:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a specified period or until manually deleted
- Functional Cookies: Typically stored for 30 days to 2 years
- Marketing Cookies: Usually expire within 13 months
We regularly review cookie retention periods to ensure they align with their intended purposes and legal requirements.
Managing Cookie Preferences
You have control over cookie settings through multiple methods. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling certain cookies may impact website functionality and your gaming experience, potentially preventing access to personalised features and account-related services.
Browser-Specific Instructions
To manage cookies in popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Site permissions > Cookies and site data
- Internet Explorer: Tools > Internet Options > Privacy
Each browser provides detailed instructions for blocking or deleting specific cookies while maintaining essential functionality.
Your Rights and Choices
Under Australian privacy law, you have rights regarding your personal data and cookie preferences. You can withdraw consent for non-essential cookies at any time through your account settings or browser preferences. You may request information about what data we collect through cookies, how it is used, and with whom it is shared. Additionally, you can opt out of targeted advertising through industry opt-out mechanisms and advertising preference centres.
Last Updated: December 2024